cisco ip phone 7975 compatible firmware

Unanswered Question
May 18th, 2010
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hi guys,


what is the most compatible firmware with uc560?


i did system upgrade to 8.0.2 through cca, but 7975 keeps saying auth fail during the upgrade...


any idea?


thank you

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Ray Long Tue, 05/18/2010 - 15:14
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Most likely the phone has and older firmware load already installed. 79xx firmware cannot be directly upgraded from 8.3.3 or earlier to 8.5.3 or higher. http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/firmware/8_5_3/english/release/notes/7900_853.html#wp57602


There is a technical enablement lab (#20) at this link which may help you

https://supportforums.cisco.com/docs/DOC-9836

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