how to add 7921 wireless phone in CCM4.0

Unanswered Question
rob.huffman Wed, 05/19/2010 - 05:35

Hi Nareh,

The 7921G cannot be added to CCM 4.0 versions If this is 4.1 or 4.2

let us know and we can fix you up.

Protocol support
   
• Skinny Client Control Protocol (SCCP)
Cisco Unified Communications Manager Versions 4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1, 7.0, and later
• Cisco Unified Communications Manager Express Version 4.1 and later
• Cisco Unified Survivable Remote Site Telephony (SRST) Version 4.1 and later

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/product_data_sheet0900aecd805e315d.html

Cheers!

Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

Following are the callmanager details.

Cisco Unified call manager version : 4.2 administration

service release :

System version : 4.2(3)

cisco unified call manager administration version : 4.2(2)

cisco unified call manager installation ID : CCM 4.2(3)

The callmanager is 4.2. But the 7921 device is not comming on Device > Phone. I am interested in installing only device pack so that the 7921 name comes. I want to know what device pack should i install. also i want to know whether device packs and CCM Patch/service releases are inter related or not. Kinldy suggest what device pack should i install

Regards

nareh

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