I have a duplexed ICM setup with 2 Proggers.
CAD services are installed on both Proggers as well.
When I log in a CAD and set it ready, it doesn't switch to the other server when I pull the visible LAN of the active side. It does mention that the connection was lost and attempts to reconnect but never succeeds.
What I found so far is that the CTIsvr process on the idle side doesn't turn active when I pull the LAN cable from the initial active server.
I have double checked configuration for CG and PG. All looks ok.
Any idea how to troubleshoot this any further?
FYI, if I stop the active CG using ICM Service Control, the CAD fails over nicely.