I have noticed that our archive purge job is failing completely, for all devices, and it appears to have been failing for some time now.
Looking at the meesage apeparing in the Job Details for one of the devices I get:
|*** Device Details for mydevice ***|
|Protocol ==> Unknown / Not Applicable|
|Unable to get results of job execution for device. Retry the job after increasing the job result wait time using the option:Resource Manager Essentials -> Admin -> Config Mgmt -> Archive Mgmt ->Fetch Settings|
The Maximum time to wait for job results per device is set to 120 seconds.
This may explain why the job takes several days to run if every device is timing out after 2 minutes.
My assumption, obviously incorrect, is that the purge would just go through the database and look for any archives older than a year, which is what we have set the purge options to be. This message implies that RME is trying to connect to each device.
Is it trying to connect to each device?
Next question would be where do I start looking so that I can fix this.