VIC2-2FXO and VIC2-2FXS on cisco 2801

zafar12233 · ‎05-20-2010

Hello,

I am having Cisco 2801 router with IOS "cc2801-ipvoicek9-mz.124-20.T5.bin", i have installed VIC2-FXO on slot 2 [ this slot accepts only WICs and VICs] and VIC2-2FXS on slot0 [This slot only accepts VICs]

but the problem is that they both are not showing in show run and show voice port summmary command.

i issued command show diag and found the below out for both slot:

VIC Slot 0:

FXS Voice daughter card (2 port)

WIC module not supported/disabled in this slot

Hardware revision 1.1 Board revision B0

Serial number 27276672 Part number 800-02493-04

FRU Part Number VIC-2FXS= --------------------------why is it showing VIC-2FXS instead of VIC2-2FXO

Test history 0x0 RMA number 00-00-00

Connector type Wan Module

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 0E 01 01 01 A0 35 80 50 09 BD 04 00 00 00 00

0x30: 58 00 00 00 01 12 27 01 FF FF FF FF FF FF FF FF

WIC/VIC/HWIC Slot 1:

4 Port FE Switch

Base MAC Address : 001a.6d50.cbfc

MAC Address block size : 4

PCB Serial Number : FOC10484E9S

Hardware Revision : 6.0

Part Number : 73-8474-06

Board Revision : A0

Top Assy. Part Number : 800-24193-02

Deviation Number : 0

Fab Version : 05

CLEI Code : IPUIA00RAA

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Product (FRU) Number : HWIC-4ESW

Version Identifier : V01

Connector Type : 01

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF CF 06 00 1A 6D 50 CB FC 43 00 04 C1 8B 46

0x10: 4F 43 31 30 34 38 34 45 39 53 40 00 56 41 06 00

0x20: 82 49 21 1A 06 42 41 30 C0 46 03 20 00 5E 81 02

0x30: 88 00 00 00 00 02 05 C6 8A 49 50 55 49 41 30 30

0x40: 52 41 41 03 00 81 00 00 00 00 04 00 CB 89 48 57

0x50: 49 43 2D 34 45 53 57 89 56 30 31 20 D9 02 C1 40

0x60: 05 01 FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

WIC/VIC Slot 2:

FXO Voice daughter card (2 port)

Unknown EEPROM ver 16

EEPROM format version 16

EEPROM contents (hex):

0x20: 10 0D 01 01 01 A0 C2 85 50 09 BF 01 00 00 00 00

0x30: A0 00 00 00 02 01 09 01 FF FF FF FF FF FF FF FF

WIC/VIC/HWIC Slot 3:

Serial 2T (12in1)

Hardware revision 1.0 Board revision D0

Serial number 35386517 Part number 800-03181-01

FRU Part Number WIC-2T=

Test history 0x0 RMA number 00-00-00

Connector type PCI

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 12 01 00 02 1B F4 95 50 0C 6D 01 00 00 00 00

0x30: 68 00 00 00 00 09 02 00 FF FF FF FF FF FF FF FF

please help!

William Bell · ‎05-20-2010

zafar12233 wrote:

VIC Slot 0:

FXS Voice daughter card (2 port)

WIC module not supported/disabled in this slot

Hardware revision 1.1 Board revision B0

Serial number 27276672 Part number 800-02493-04

FRU Part Number VIC-2FXS= --------------------------why is it showing VIC-2FXS instead of VIC2-2FXO

I assume that you mean VIC2-2FXS no -2FXO in the above quote. The VIC-2FXS is not supported in your config. Why the router is showing the incorrect part number in 'show diag' is a mystery. Are you positive you have a vic2-2fxs and not a vic-2fxs? The part number

800-02493-04

is the part number for a VIC-2FXS. So, you will want to check VIC to ensure you do have a VIC2-2FXS. If the VIC is labeled as VIC2 then you may want to contact Tac who can use the serial number to see if there was a defect in manufacturing or distribution.

HTH.

Regards,
Bill

Please remember to rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

zafar12233 · ‎05-20-2010

VIC Slot 0:

FXS Voice daughter card (2 port)

WIC module not supported/disabled in this slot

Hardware revision 1.1 Board revision B0

Serial number 27276672 Part number 800-02493-04

FRU Part Number VIC-2FXS= --------------------------why is it showing VIC-2FXS instead of VIC2-2FXS

yes i typed FXo By mistake, yes its labelled with VIC2-2FXS, i have one more card with same model number. its behaving the same.

William Bell · ‎05-20-2010

OK. Then contact TAC because the part number in your 'show diag' output is for a VIC-2FXS NOT a VIC2-2FXS. At least, this appears to be the case from looking at my own lab.

HTH.

Regards,
Bill

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

Walter Solano · ‎05-20-2010

Hello,

If you already checked the part itself and its a VIC2, we would need to check if the IOS that you are currently running supports this card, also another important detail to check is if you have DSPs to allocate to this card.

To check the version just do a "show run", and to see how many dps you have you could use the command "show voice dsp detail".

In this link you could find the minimun IOS to support each model of card

http://www.cisco.com/en/US/prod/collateral/modules/ps5365/product_data_sheet0900aecd801c595e.html

HTH

Please rate this post if was helpful

Walter Solano

CCNA Voice

Cisco UCCX Specialist