Ganesh Hariharan Thu, 05/20/2010 - 01:45
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is possible that warrnaty&services for this switch series, are unlimited (life) now?


and then, the warranty is both software and hardware?



bye,

best regards



Luca



Hi Luca,


That does not mean you have a lifetime warranty. What I think they are trying to say is that it is under warranty as long as you have a smartnet contract covered for the device and if you want to see the devices warranty  just enter serial number in the Service contract center window. It will report if the device is under warranty.


Link for SCC is the following:

http://cisco.com/cgi-bin/front.x/scccibdispatch?AppName=ContractAgent


Hope to help !!


Ganesh.H


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tech-intercom Thu, 05/20/2010 - 01:51
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hi Ganesh.H,

one of my customer tell me about this, and i discover news, but on cisco site i don't read nothing about this.



bye

Ganesh Hariharan Thu, 05/20/2010 - 02:10
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hi Ganesh.H,

one of my customer tell me about this, and i discover news, but on cisco site i don't read nothing about this.



bye



I have given you the link if you have contract just see the warranty for the devices using the link.


Hope to help !!


Ganesh.H

Douglas Holmes Thu, 05/20/2010 - 05:38
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I can't speak for software support.  I have over 250 Cisco 3750's in service.  We maintain a service contract for only one of them.  It allows me

configuration and software support.  When one breaks (not very often), I call Cisco and they send me a replacement.  They will only cover (as far as I know hardware).  The serial number has to be shown as belonging to you.  Device purchased used will not be covered.

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