QSIG not working

Unanswered Question
May 20th, 2010
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Hi All,


We have recently installed a Call Manager 7.1(5) with a 2801 service router. We are trying to connect it with a Phillips PBX using E1 ECMA QSIG. The 2801 gateway is being configured via MGCP. We are having some issue:


1.- Calls from Phillips to CUCM --> Cisco telephones rings for a second and then the call gets disconnected. If we go to missed calls we can see the Phillips extension number and name. These arte the results of the "debug isdn q931":


*May 18 12:15:53.647: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8  callref = 0x1200
        Sending Complete
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech 
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
        Facility i = 0x9FAA06800100820100A118020100020100801000000000000000000000000000000000
        Progress Ind i = 0x8183 - Origination address is non-ISDN 
        Calling Party Number i = 0x0081, '6562'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '8101'
                Plan:Unknown, Type:Unknown
        Shift to Codeset 4
        Codeset 4 IE 0x31  i = 0x00
        Shift to Codeset 5
        Codeset 5 IE 0x32  i = 0x81
*May 18 12:15:53.675: ISDN Se0/1/0:15 Q931d: srl_send_l3_pak:
        source_id = CCM MANAGER 0x0003, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240
        priv_len = 4 int_id = 0x6576A9BC datasize = 26
*May 18 12:15:53.675: ISDN Se0/1/0:15 Q931d: data =
*May 18 12:15:53.675:   6576A9BC000000030240041800010000
*May 18 12:15:53.675:   08029200021803A9839F
*May 18 12:15:53.675: ISDN Se0/1/0:15 Q931d: srl_send_l3_pak:
        source_id = CCM MANAGER 0x0003, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240
        priv_len = 4 int_id = 0x6576A9BC datasize = 66
*May 18 12:15:53.675: ISDN Se0/1/0:15 Q931d: data =
*May 18 12:15:53.675:   6576A9BC000000030240041800010000
*May 18 12:15:53.675:   08029200011C2791AA06800100820100
*May 18 12:15:53.675:   A11C02010106042B0C09018011526563
*May 18 12:15:53.675:   657063696F6E20656469662031311E02
*May 18 12:15:53.675:   8088
*May 18 12:15:53.675: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x9200
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
*May 18 12:15:53.675: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8  callref = 0x9200
        Facility i = 0x91AA06800100820100A11C02010106042B0C09018011526563657063696F6E2065646966203131
        Progress Ind i = 0x8088 - In-band info or appropriate now available
*May 18 12:15:53.807: ISDN Se0/1/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x1200
        Cause i = 0x81D1 - Invalid call reference value
*May 18 12:15:53.807: ISDN Se0/1/0:15 Q931: RX <- STATUS pd = 8  callref = 0x1200
        Cause i = 0x81E201 - Message not compatible with call state or not implemented
        Call State i = 0x13
*May 18 12:15:53.831: ISDN Se0/1/0:15 Q931d: srl_send_l3_pak:
        source_id = CCM MANAGER 0x0003, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240
        priv_len = 4 int_id = 0x6576A9BC datasize = 21
*May 18 12:15:53.831: ISDN Se0/1/0:15 Q931d: data =
*May 18 12:15:53.831:   6576A9BC000000030240041800010000
*May 18 12:15:53.831:   080292005A
*May 18 12:15:53.831: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x9200
*May 18 12:15:58.367: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8  callref = 0x1200
        Sending Complete
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech 
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
        Facility i = 0x9FAA06800100820100A118020100020100801000000000000000000000000000000000
        Progress Ind i = 0x8183 - Origination address is non-ISDN 
        Calling Party Number i = 0x0081, '6562'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '8101'
                Plan:Unknown, Type:Unknown
        Shift to Codeset 4
        Codeset 4 IE 0x31  i = 0x00
        Shift to Codeset 5
        Codeset 5 IE 0x32  i = 0x81
*May 18 12:15:58.395: ISDN Se0/1/0:15 Q931d: srl_send_l3_pak:
        source_id = CCM MANAGER 0x0003, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240
        priv_len = 4 int_id = 0x6576A9BC datasize = 26
*May 18 12:15:58.395: ISDN Se0/1/0:15 Q931d: data =
*May 18 12:15:58.395:   6576A9BC000000030240041800010000
*May 18 12:15:58.395:   08029200021803A9839F
*May 18 12:15:58.395: ISDN Se0/1/0:15 Q931d: srl_send_l3_pak:
        source_id = CCM MANAGER 0x0003, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240
        priv_len = 4 int_id = 0x6576A9BC datasize = 66
*May 18 12:15:58.395: ISDN Se0/1/0:15 Q931d: data =
*May 18 12:15:58.395:   6576A9BC000000030240041800010000
*May 18 12:15:58.395:   08029200011C2791AA06800100820100
*May 18 12:15:58.395:   A11C02010106042B0C09018011526563
*May 18 12:15:58.395:   657063696F6E20656469662031311E02
*May 18 12:15:58.395:   8088
*May 18 12:15:58.395: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x9200
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
*May 18 12:15:58.399: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8  callref = 0x9200
        Facility i = 0x91AA06800100820100A11C02010106042B0C09018011526563657063696F6E2065646966203131
        Progress Ind i = 0x8088 - In-band info or appropriate now available
*May 18 12:15:58.543: ISDN Se0/1/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x1200
        Cause i = 0x81D1 - Invalid call reference value
*May 18 12:15:58.543: ISDN Se0/1/0:15 Q931: RX <- STATUS pd = 8  callref = 0x1200
        Cause i = 0x81E201 - Message not compatible with call state or not implemented
        Call State i = 0x13
*May 18 12:15:58.571: ISDN Se0/1/0:15 Q931d: srl_send_l3_pak:
        source_id = CCM MANAGER 0x0003, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240
        priv_len = 4 int_id = 0x6576A9BC datasize = 21
*May 18 12:15:58.571: ISDN Se0/1/0:15 Q931d: data =
*May 18 12:15:58.571:   6576A9BC000000030240041800010000
*May 18 12:15:58.571:   080292005A
*May 18 12:15:58.575: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x9200
*May 18 12:15:59.371: ISDN Se0/1/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x1200
        Cause i = 0x8190 - Normal call clearing
*May 18 12:15:59.371: ISDN Se0/1/0:15 Q931d: srl_send_l3_pak:
        source_id = CCM MANAGER 0x0003, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240
        priv_len = 4 int_id = 0x6576A9BC datasize = 25
*May 18 12:15:59.371: ISDN Se0/1/0:15 Q931d: data =
*May 18 12:15:59.371:   6576A9BC000000030240041800010000
*May 18 12:15:59.371:   080292005A080280D1
*May 18 12:15:59.375: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x9200
        Cause i = 0x80D1 - Invalid call reference value


6XXX are Phillips extensions

8XXX are Cisco extensions



2. - Calls from Cisco to Phillips --> No telephone rings. These are debugs:


*May 18 12:13:39.787: ISDN Se0/1/0:15 Q931d: srl_send_l3_pak:
        source_id = CCM MANAGER 0x0003, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240
        priv_len = 4 int_id = 0x6576A9BC datasize = 88
*May 18 12:13:39.787: ISDN Se0/1/0:15 Q931d: data =
*May 18 12:13:39.787:   6576A9BC000000030240041800010000
*May 18 12:13:39.787:   0802000205A104038090A31803A98382
*May 18 12:13:39.787:   1C2791AA06800100820100A11C020100
*May 18 12:13:39.787:   06042B0C09008011526563657063696F
*May 18 12:13:39.787:   6E20656469662031316C060081383130
*May 18 12:13:39.787:   3170058036353632
*May 18 12:13:39.791: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8  callref = 0x0002
        Sending Complete
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech 
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA98382
                Exclusive, Channel 2
        Facility i = 0x91AA06800100820100A11C02010006042B0C09008011526563657063696F6E2065646966203131
        Calling Party Number i = 0x0081, '8101'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '6562'
                Plan:Unknown, Type:Unknown
*May 18 12:13:43.795: ISDN Se0/1/0:15 Q931d: srl_send_l3_pak:
        source_id = CCM MANAGER 0x0003, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240
        priv_len = 4 int_id = 0x6576A9BC datasize = 88
*May 18 12:13:43.795: ISDN Se0/1/0:15 Q931d: data =
*May 18 12:13:43.795:   6576A9BC000000030240041800010000
*May 18 12:13:43.795:   0802000205A104038090A31803A98382
*May 18 12:13:43.795:   1C2791AA06800100820100A11C020100
*May 18 12:13:43.799:   06042B0C09008011526563657063696F
*May 18 12:13:43.799:   6E20656469662031316C060081383130
*May 18 12:13:43.799:   3170058036353632
*May 18 12:13:43.799: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8  callref = 0x0002
        Sending Complete
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech 
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA98382
                Exclusive, Channel 2
        Facility i = 0x91AA06800100820100A11C02010006042B0C09008011526563657063696F6E2065646966203131
        Calling Party Number i = 0x0081, '8101'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '6562'
                Plan:Unknown, Type:Unknown
*May 18 12:13:47.815: ISDN Se0/1/0:15 Q931d: srl_send_l3_pak:
        source_id = CCM MANAGER 0x0003, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240
        priv_len = 4 int_id = 0x6576A9BC datasize = 25
*May 18 12:13:47.815: ISDN Se0/1/0:15 Q931d: data =
*May 18 12:13:47.815:   6576A9BC000000030240041800010000
*May 18 12:13:47.815:   080200025A080280E6
*May 18 12:13:47.819: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x0002
        Cause i = 0x80E6 - Recovery on timer expiry
*May 18 12:13:56.543: ISDN Se0/1/0:15 Q931d: srl_send_l3_pak:
        source_id = CCM MANAGER 0x0003, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240
        priv_len = 4 int_id = 0x6576A9BC datasize = 25
*May 18 12:13:56.543: ISDN Se0/1/0:15 Q931d: data =
*May 18 12:13:56.543:   6576A9BC000000030240041800010000
*May 18 12:13:56.543:   080200014D08028190
*May 18 12:13:56.543: ISDN Se0/1/0:15 Q931: TX -> RELEASE pd = 8  callref = 0x0001
        Cause i = 0x8190 - Normal call clearing
*May 18 12:13:56.667: ISDN Se0/1/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x8001


We are not receiving response from the Phillips PBX. People from Phillips are telling us that we are missing the Progress Indicator. We are not sure that should be the problem.


Any help will be appreciated.


Thank you very much in advance!!!


JOSU

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