Video Calls Cisco 9971

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May 20th, 2010
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I am trying to make video calls via the Cisco 9971 to another 9971 on the same cluster but am not able to make a video call at all.

Any ideas on how I would set this up or point me in the right direction on how setting this up

Im running CCM Version System version:

Cisco 9971 Firmware version: sip9971.9-0-2

Under Phone configuration > Product Specific Configuration Layout > Cisco Camera has been enabled and so has video capabilities.

But am not able to make a video call side by side from one to another and vice versa.

Kunal Patel

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riko.arizona Sat, 06/26/2010 - 07:00
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Hi.. I'm using CUCMBE 7.1.3

My CUCMBE upgrade to  Engineering Special 7.1(3.33030.1),

Cisco 9971 Firmware version: 9971.9-0-3

and Video Call between 9971 is running well.


If this helps, please rate.

Alcides Miguel Mon, 09/29/2014 - 12:12
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Hi Kunal,


Have been able to solve this issue?


I'm facing the same problem.


Best regards,


Sebastian Frank Mon, 10/06/2014 - 08:30
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did you also set enough bandwidth between the locations and enabled Video in the regions?



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