05-21-2010 05:23 AM - edited 03-15-2019 10:52 PM
I`m installing CUPS 7 as a test without AD integrating into CUCM, I have working with simple phone calls, If I go off hook on my own phone it is replicated to the CUPS Client
Do I need AD to get Presence to work? I thought you could manually add a contact if you kept the ID the same as in CUCM so to observe their presence, status?
Can you "pickup " a call form a user you are monitoring?
thanks
05-21-2010 05:30 AM
iptuser55 wrote:
I`m installing CUPS 7 as a test without AD integrating into CUCM, I have working with simple phone calls, If I go off hook on my own phone it is replicated to the CUPS Client
Do I need AD to get Presence to work? I thought you could manually add a contact if you kept the ID the same as in CUCM so to observe their presence, status?
No, you do not need AD to get presence between CUCM and CUPS to work.
iptuser55 wrote:
Can you "pickup " a call form a user you are monitoring?
thanks
I don't follow. Do you mean emulating the "call pickup" feature? I think you would need to configure "call pickup" groups as you would normally. But maybe you had another feature/use case in mind.
HTH.
Regards,
Bill
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05-21-2010 06:40 AM
Bil,
I`ve got it working by adding a user via the CUPS User page however I have another question
thanks
05-26-2010 08:55 AM
Only a user who I have configured as a CUPS user shows presence - is this correct?
Correct. The end user must be assigned the CUPS capability for any CUPS-related functionality to work for them, including the ability of others to watch their status.
I thought that as well as the Subscribe CSS on my phone can see the other DN then you should see the status of the DN on my client even if they are not a "CUPS" user? or is hti sdue to the lack of AD
Incorrect. The Subscribe CSS is used only within UCM for presence indication on BLF buttons and XML directories.
Can you see a ringing DN, the idea is that from my CUPS client I can see the status of a monitored DN - ringing and as on your reply make use of the Call Pick Up feature
No. UCM will only show send a PUBLISH when the line appearence is in use, not alerting. There is no call pickup functionality available in the CUPC 7.x client. You would need to use the PickUp soft key on your phone.
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