Message Notification to Phone in Unity Connection

Answered Question
May 21st, 2010
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I'm using Unity Connection 7.1.3 and am trying to configure message notification to a user's cell phone. I have gone into the user's notification devices, configured their Mobile Phone with 9+1+10 digits per the dial plan, and enabled the device. Event type is "All Voice Messages". When a new message is left, a call is never made. All Telephony Integration ports (10) are configured to Perform Message Notification.


I can see that no call attempt is made on the gateway. Is there something I need to do to enable external calling from Unity Connection? It is integrated with UCM 7.1.3.


Thanks,

-mike

Correct Answer by Rob Huffman about 7 years 5 days ago

Hey Mike,


Did you check the CSS assigned to the Connection ports?


Cheers!

Rob

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Correct Answer
Rob Huffman Fri, 05/21/2010 - 09:06
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Hey Mike,


Did you check the CSS assigned to the Connection ports?


Cheers!

Rob

Rob Huffman Fri, 05/21/2010 - 09:38
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Hey Mike,


You always welcome buddy! Good stuff!


Cheers!

Rob

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