Call routing issue...call manager 7.0

waqas0612147 · ‎05-22-2010

Dear All, I am facing the following two issues. 1. I am using call manager 7.0 and router 2811 with 4 ports fxo card. Four telephone lines are terminted in fxo card. When I dial a number my two ports go off-hook permanently even i disconnect the call. After that I don't be able to make the call on all four numbers. I only could be able to dial on two numbers. Once i removed the cable from port and reconnect it than i will be able to do call on all four numbers. Telephone lines number are UAN:111111532 99262397 99262398 99262399 99262400 2. Call is not transfering properly to IP phone extension #1003. Whereas on other three number it's transfering properly. Configuration are same on each phone device at Call Manger. OUTPUT results: LHR-LDA-JT-DC-RTR#sh voice port summary IN OUT PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC ============== == ============ ===== ==== ======== ======== == 0/1/0 -- fxo-ls up dorm idle on-hook y 0/1/1 -- fxo-ls up up idle off-hook y 0/1/2 -- fxo-ls up up idle off-hook y 0/1/3 -- fxo-ls up dorm idle on-hook y PWR FAILOVER PORT PSTN FAILOVER PORT ================= ================== Configuration: voice class h323 1 --More-- h225 timeout tcp establish 3 ! voice-port 0/1/0 cptone PK timeouts call-disconnect 5 timeouts wait-release 5 connection plar 1000 caller-id enable ! voice-port 0/1/1 --More-- cptone PK timeouts call-disconnect 5 timeouts wait-release 5 connection plar 1001 caller-id enable ! voice-port 0/1/2 cptone PK timeouts call-disconnect 5 timeouts wait-release 5 connection plar 1002 caller-id enable ! voice-port 0/1/3 cptone PK timeouts call-disconnect 5 timeouts wait-release 5 connection plar 1003 caller-id enable ! ! ! ! --More-- ! dial-peer voice 10 pots destination-pattern .T port 0/1/0 ! dial-peer voice 20 pots destination-pattern .T port 0/1/1 ! dial-peer voice 30 pots destination-pattern .T port 0/1/2 ! dial-peer voice 40 pots destination-pattern .T port 0/1/3 ! dial-peer voice 100 voip destination-pattern 1... session target ipv4:192.168.100.1 dtmf-relay h245-alphanumeric !

William Bell · ‎05-22-2010

I would take a look at this tech note:

http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800ae2d1.shtml

HTH.

Regards,
Bill

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

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waqas0612147 · ‎05-23-2010

Dear All,
 I am facing the following two issues.
1. I am using call manager 7.0 and router 2811 with 4 ports fxo card. Four telephone lines 
are terminted in fxo card. When I dial a number my two ports go off-hook
 permanently even i disconnect the call. After that I don't be able to 
make the call on all four numbers. I only could be able to dial on two 
numbers. Once i removed the cable from port and reconnect it than i will
be able to do call on all four numbers.
Telephone lines number are 
UAN #:   111111532
Master#: 99262397
#:       99262398
#:       99262399
#:       99262400
2. Call is not transfering properly to IP phone extension #1003. Whereas on other three
number it's transfering properly. Configuration are same on each phone 
device at Call Manger.
OUTPUT results:  L
HR-LDA-JT-DC-RTR#sh voice port summary
IN       OUT 
PORT           CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC 
============== == ============ ===== ==== ======== ======== == 
0/1/0          --  fxo-ls      up    dorm idle     on-hook  y 
0/1/1          --  fxo-ls      up    up   idle     off-hook y 
0/1/2          --  fxo-ls      up    up   idle     off-hook y 
0/1/3          --  fxo-ls      up    dorm idle     on-hook  y  PWR 
FAILOVER PORT        PSTN FAILOVER PORT =================        
==================
Configuration:
voice class h323 1  
h225 timeout tcp establish 3
!  
voice-port 0/1/0
cptone PK
timeouts call-disconnect 5
timeouts wait-release 5
connection plar 1000
caller-id enable
!
voice-port 0/1/1
cptone PK
timeouts call-disconnect 5
timeouts wait-release 5
connection plar 1001  
caller-id enable
!
voice-port 0/1/2
cptone PK
timeouts call-disconnect 5
timeouts wait-release 5
connection plar 1002
caller-id enable
! 
voice-port 0/1/3
cptone PK
timeouts call-disconnect 5
timeouts wait-release 5
connection plar 1003
caller-id enable
!   
--More--
dial-peer voice 10 pots  
destination-pattern .T
port 0/1/0
!
dial-peer voice 20 pots  
destination-pattern .T
port 0/1/1
!
dial-peer voice 30 pots  
destination-pattern .T
port 0/1/2
!
dial-peer voice 40 pots  
destination-pattern .T
port 0/1/3
!
dial-peer voice 100 voip  
destination-pattern 1...
session target ipv4:192.168.100.1
dtmf-relay h245-alphanumeric
!

Also one telephne line from PSTN to FXO card is dead. And it's terminating in voice-port 0/1/3.

I just rewrite each and everything properly.

Regards

Ali