CCA Manage Question???

Answered Question
May 23rd, 2010

                       Hello Guys,

                                       Can I manage these devices with the CCA software? Cisco SR-520-T1, Cisco SA 520 and  ISR 800 Series Routers

I have this problem too.
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Correct Answer by Ganesh Hariharan about 6 years 6 months ago

  Hello Guys,

                                      Can I manage these devices with the CCA software? Cisco SR-520-T1, Cisco SA 520 and  ISR 800 Series Routers

Hi,

Cisco SA 500 software versions 1.1.42 and earlier are not supported for use with CCA. If the SA 500 is running software version 1.1.42 or earlier, it cannot be added to a CCA customer site and cannot be managed using CCA.

The IP address and subnet mask for VLANs on the UC 500 (all platforms), SR 520, and SR 520-T1 can now be edited on the Interface Configuration tab in the IP Addresses window (Configure > Routing > IP Addresses).

Hope to Help !!

Ganesh.H

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Correct Answer
Ganesh Hariharan Mon, 05/24/2010 - 06:49

  Hello Guys,

                                      Can I manage these devices with the CCA software? Cisco SR-520-T1, Cisco SA 520 and  ISR 800 Series Routers

Hi,

Cisco SA 500 software versions 1.1.42 and earlier are not supported for use with CCA. If the SA 500 is running software version 1.1.42 or earlier, it cannot be added to a CCA customer site and cannot be managed using CCA.

The IP address and subnet mask for VLANs on the UC 500 (all platforms), SR 520, and SR 520-T1 can now be edited on the Interface Configuration tab in the IP Addresses window (Configure > Routing > IP Addresses).

Hope to Help !!

Ganesh.H

Remember to rate the helpful post

Charlie Mayes Mon, 05/24/2010 - 07:00

                         Hello Ganesh.H,

                                                That was just what I needed.

                                                                                       Thanks.

Steven DiStefano Mon, 05/24/2010 - 07:16

The latest CCA release 2.2.4 did in fact disable support for the SA500 (which previously was supported prior to CCA 2.2.4) due to an

API interface issue on the SA5xx, which will be corrected in it's next release (after 1.1.42), so that was actually once working and

now temporarily out of order.  Sorry about that.

The SR520-T1, totally supported, including the wizard: https://supportforums.cisco.com/docs/DOC-9826

Take a look at that doc.

The ISR8xx in terms of as a remote teleworker for UC500 is supported.  I never used it for standalone management, but I suppose it could.

Steve

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