CUPC not able to add user

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May 23rd, 2010
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Hi all,

I have cups 6.0 ... i am trying to add contacts in cupc but im not able ... i have created end users in CUCM, its not integrated with AD via LDAP ..

can any body help me regarding this ???


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htluo Sun, 05/23/2010 - 15:57
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What steps you have taken to add contacts?

There are many way to add contacts depending on your configuration.

You may add contacts from:

1) CUPS User Options page (http://ip-address-of-cups/ccmuser)

2) CUPC LDAP search results

3) CUPC "Contacts > Add New Contact > Create a New Contact" (local contacts)

None of them requires LDAP integration on CUCM.

#2 Above requires LDAP integration on CUPC (done through CUPS > Application > Cisco Unified Personal Communicator > LDAP Profile).

For more details, please see



anis_cisco Mon, 05/24/2010 - 10:48
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Hey Michael,

Thanks for your reply !!! I m trying to add contact from CUPC

First of all from CUPC im trying to search contact from search option then i want to add that contact !! now the issue is i cant search contact in CUPC neither i can add !!! i can add users from phone messenger service ... if i add users from phone messenger then its coming into CUPC but if i add users from CUPC i cant ???



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