UCCX - Simultaneous Record Sessions

Unanswered Question
May 23rd, 2010
User Badges:

In UCCX 7.0 and above, there is a new module called Compliance Recording, that is different from the recording sessions that are started from the supervisor or agent desktop (these are limited to 64 sessions on the Premium option. When I configure the UCCX platform from the Cisco ordering tool (the excel file that allow the complete configuration of the UCCX scenario), I can choose more than 64 record sessions for Compliance Recording Module. Does someone know the numbers for simultaneous sessions for Compliance Recording?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.

Actions

This Discussion

Related Content