UNITY 7.0 : Asking for ID when checking VM from same extension

Unanswered Question
May 23rd, 2010

Hi all

I have Unity 7.0 in my environment. All phonesare running extension mobility when i check my VM it asks for ID even if i do it from the same extension. It asks for both User ID as well as Password which should not come if it is checked from the same Extension. Any idea what might be the issue ?

I have this problem too.
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kumar3880 Sun, 05/23/2010 - 23:24


   Check for any changes in the Call Routing rule,from Cisco Unity SA Webpage.



Jaime Valencia Mon, 05/24/2010 - 04:17

Use the call viewer to find out exactly what Unity is receiving.

As mentioned it could be someone creating call routing rules, it could be someone changed the VM mask



If this helps, please rate



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