Login to CME as Administrator failed

Answered Question

I have:

Router 2851

CME version 7.1

Cisco Unity Express version (7.0.5)

The config:

--------------------

!
telephony-service
max-ephones 5
max-dn 10
ip source-address 10.10.230.1 port 2000
voicemail 3180
max-conferences 8 gain -6
web admin system name admin password lab
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern .T
create cnf-files version-stamp 7960 Apr 14 2010 21:31:39
!

!
interface Service-Engine1/0
ip unnumbered Vlan230
service-module ip address 10.10.230.2 255.255.255.0
service-module ip default-gateway 10.10.230.1
!       

ip route 10.10.230.2 255.255.255.255 Service-Engine1/0

!
ip http server
ip http authentication local
ip http path flash:

---------------------------

From the Cisco Unity Express Initiañization Wizard, it is neccesary to enter the Callmanager Express Login, but an error is receiver:

error1.JPG

In the router I can´t see the GUI file

Router#sh flash:

CompactFlash directory:
File  Length   Name/status
  1   46355244  c2800nm-ipvoice_ivs-mz.124-24.T3.bin 
  2   660      vlan.dat 
[46356032 bytes used, 17869244 available, 64225276 total]
62720K bytes of ATA CompactFlash (Read/Write)

I have the same problem. Do you know how fix it?

Regards

Ivan Rivas

I have this problem too.
0 votes
Correct Answer by testeven about 6 years 6 months ago

Hi,

You can download the GUI files from this link according to the version you have:

http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=7.1&mdfid=277641082&sftType=Unified+Communications+Manager+Express+Complete+Support+File+Set&optPlat=&nodecount=3&edesignator=null&modelName=Cisco+Unified+Communications+Manager+Express&treeMdfId=278875240&treeName=Voice+and+Unified+Communications&modifmdfid=null&imname=&hybrid=null&imst=null&lr=Y

1. Download appropriate tar file to tftp server. cme-basic-x.x.x.tar ? contains basic CME

system files including GUI, MoH and phoneloads

cme-gui-x.x.x.tar ? contains basic CME GUI files only

2. Logon to privileged EXEC mode of router CLI

3. Enter archive command to extract contents of tar file to router Flash memory:
Router# archive tar /xtract tftp://ip-address/filename flash:

Example 1:

To extract contents of cme-basic-3.0.3.tar from tftp server 192.168.1.1 to flash:

archive tar /xtract tftp://192.168.1.1/cme-basic-3.0.3.tar flash:

Example 2:

To extract contents of cme-gui-3.0.3.tar from tftp server 192.168.1.1 to flash:

archive tar /xtract tftp://192.168.1.1/cme-gui-3.0.3.tar flash:

This will update all the gui files in the location which the gui checks on the flash.

Regards,

Tere

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Correct Answer
testeven Tue, 05/25/2010 - 09:47

Hi,

You can download the GUI files from this link according to the version you have:

http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=7.1&mdfid=277641082&sftType=Unified+Communications+Manager+Express+Complete+Support+File+Set&optPlat=&nodecount=3&edesignator=null&modelName=Cisco+Unified+Communications+Manager+Express&treeMdfId=278875240&treeName=Voice+and+Unified+Communications&modifmdfid=null&imname=&hybrid=null&imst=null&lr=Y

1. Download appropriate tar file to tftp server. cme-basic-x.x.x.tar ? contains basic CME

system files including GUI, MoH and phoneloads

cme-gui-x.x.x.tar ? contains basic CME GUI files only

2. Logon to privileged EXEC mode of router CLI

3. Enter archive command to extract contents of tar file to router Flash memory:
Router# archive tar /xtract tftp://ip-address/filename flash:

Example 1:

To extract contents of cme-basic-3.0.3.tar from tftp server 192.168.1.1 to flash:

archive tar /xtract tftp://192.168.1.1/cme-basic-3.0.3.tar flash:

Example 2:

To extract contents of cme-gui-3.0.3.tar from tftp server 192.168.1.1 to flash:

archive tar /xtract tftp://192.168.1.1/cme-gui-3.0.3.tar flash:

This will update all the gui files in the location which the gui checks on the flash.

Regards,

Tere

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