How to make Polycom IP phone work with CISCO CME?

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May 24th, 2010
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Hi All,

I am doing voice setup for one of my client.

Client has one Polycom IP phone but i dont know how to make this Polycom IP phone work with CISCO CME.

Can anyone guide me on this?

Thanks & Regards

Manish Sarolkar

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jfernandorosa Wed, 06/16/2010 - 10:03
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The Ip Phones Polycom use the SIP for communication, you'll have to create a pool to sip ip phones, do not know if you have tried to do that, but Cisco does not guarantee the functioning of the features in devices from other manufacturers.

Below is an example

voice register global
mode cme
source-address port 5060
max-dn 50
max-pool 36
timezone 13
time-format 24
tftp-path flash:
create profile sync 0380829064185296
voice register dn  1
number 11
call-forward b2bua noan 11111 timeout 10
name 11
label Reception - 11
voice register pool  1
id mac 000B.8204.36AD
number 1 dn 1
voice-class codec 1





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manish_3191 Wed, 10/20/2010 - 04:29
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Thanks for your help.

Actually , i did config polycom phone as a SCCP phone and it worked.Configured ephone-dn and configured type as ANL in ephone configuration.Its working fine.



Steven Holl Wed, 10/20/2010 - 07:13
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  • Cisco Employee,
Configured ephone-dn and configured type as ANL

That means this is an analog Plolycom phone connected via FXS.  That's 100% supported.  That's:


Your original post said you had a Polycom IP phone, which would imply the phone plugs directly into the network.  For that to work with CME, as the original poster stated, you'd configure it via SIP to SIP CME and it would be best effort and not officially supported.

maribelmv Thu, 08/07/2014 - 12:07
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Hi i have the same problem, can you tell me exactly how do you do to IP phone work with CISCO CME.



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