Hi All Cisco Experts,
I need a help on Cisco IVR and the problem i am facing is :
1. I have installed a CCX 7.0 on both the Primary and Secondary Server.
2. I need to configure both server on HA.
3. When i try to add Secondary IVR Server in cluster (to the primary server) it asked me to install SQL2000 server to perform the same activty.
4. When i try to install SQL2000 on the Primary Server ( SQL 2K CD came along with Cisco IVR Server) it give me as error saying " SQL2K Installation was unable to stop the required services " and installation gets aborted.
Please help me on how to resolve this error so that i can install the SQL 2K on IVR Server so that i can configure for cluster.
Thanks & Regds,