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Time is uncorrect on IPhone

Hi

I have CUCM 7 (Publisher and Subscriber) i set the timezone on both the Servers to Asia\Kuwait

and i also set the Data/Time Group in CUCM to Saudi arabia-( GMT +03:00)kuwait,

but on my Cisco IP Phones its showing 15 Mints forward from the standard time,

I access the server which the phone register in and execute the command (utils ntp status) the result is same phone time 

how can i chnge it.

------------------------------------

admin:utils ntp status
ntpd (pid 6830) is running...

     remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
*127.127.1.0     LOCAL(0)        10 l   22   64  377    0.000    0.000   0.004


synchronised to local net at stratum 11
   time correct to within 12 ms
   polling server every 64 s

Current time in UTC is : Tue May 25 07:47:59 UTC 2010
Current time in Asia/Riyadh is : Tue May 25 10:47:59 AST 2010

Please guide me to sort out this issue

Al-kaff

1 Accepted Solution

Accepted Solutions

Abu Hadee
Level 3
Level 3

do you have any IOS router that you can configure as NTP Server and get your CUCM sync with it.

Otherwise, you can sync your cucm to any other type of NTP server or even external server.

thanks

- abu

View solution in original post

5 Replies 5

Abu Hadee
Level 3
Level 3

do you have any IOS router that you can configure as NTP Server and get your CUCM sync with it.

Otherwise, you can sync your cucm to any other type of NTP server or even external server.

thanks

- abu

I have core 4500E, i configure the time and date manuly

command

#ntp master

than I add ntp referance core ip address in callmanager

but nothing happening I do'nt known if this command ntp master is enough.

Rob Huffman
Hall of Fame
Hall of Fame

Hi Al-kaff,

NTP Servers

Ensure that external NTP server is stratum 9 or higher (1-9). To add, delete, or modify an external NTP server, follow this procedure:

Note You can only configure the NTP server settings on the first node or publisher.

Procedure

Step 1 From the Cisco Unified Communications Operating System Administration window, navigate to Settings>NTP Servers.

The NTP Server Settings window displays.

Step 2 You can add, delete, or modify an NTP server:

•To delete an NTP server, check the check box in front of the appropriate server and click Delete.

•To add an NTP server, click Add, enter the hostname or IP address, and then click Save.

•To modify an NTP server, click the IP address, modify the hostname or IP address, and then click Save.

Note Any change that you make to the NTP servers can take up to 5 minutes to complete. Whenever you make any change to the NTP servers, you must refresh the window to display the correct status.

Step 3 To refresh the NTP Server Settings window and display the correct status, choose Settings>NTP.

Note After deleting, modifying, or adding the NTP server, you must restart all other nodes in the cluster for the changes to take affect.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/7_0_1/cucos/iptpch4.html#wp1042131

Cheers!

Rob


Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

Hi rob

I added the core IP on ntp setting from cisco Unified OS Administrator windows, but after reset the node time show now forword 3 hours.

the on the core switch is correct. when i show the ntp association there is filterror, what is the meaning of that.

============

ELC-CORE-1#sh ntp associations de
127.127.7.1 configured, our_master, sane, valid, stratum 14
ref ID 127.127.7.1, time CFA6D16A.6EFB20A6 (22:44:58.433 UTC Tue May 25 2010)
our mode active, peer mode passive, our poll intvl 64, peer poll intvl 64
root delay 0.00 msec, root disp 0.00, reach 377, sync dist 0.015
delay 0.00 msec, offset 0.0000 msec, dispersion 0.02
precision 2**18, version 3
org time CFA6D16A.6EFB20A6 (22:44:58.433 UTC Tue May 25 2010)
rcv time CFA6D16A.6EFB20A6 (22:44:58.433 UTC Tue May 25 2010)
xmt time CFA6D16A.6EFAFF18 (22:44:58.433 UTC Tue May 25 2010)
filtdelay =     0.00    0.00    0.00    0.00    0.00    0.00    0.00    0.00
filtoffset =    0.00    0.00    0.00    0.00    0.00    0.00    0.00    0.00
filterror =     0.02    0.99    1.97    2.94    3.92    4.90    5.87    6.85
Reference clock status:  Running normally
Timecode:

Problem solved. Thanks for all the help and suggestions

I change the Time Zone on my Callmanager to [GMT Standerd/daylight Time -(GMT) Greenwich]

It was saudi Arabi Standerd Time (GMT +03) Kuwait, that is whay showing forwrod 3 hours

Thanks Again

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