I would like to know if is possible to configure the SPA962 -line keys- to control PSTN lines connected to a SPA400. I have 4 PSTN lines connected to a SPA400 and I would like to control this from my SPA962 as follow:
SPA962 Line Key Number
1 Extension 101
2 Phone 583 3014
3 Phone 583 3015
4 Phone 583 3016
5 Phone 583 3017
So when a PSTN phone line rings I can pick you this cal fromn the SPA962 phone, talk and/or transfer this call to another extension. Now I have configured only Line key 1 with the extension 101 and unable to manage several PSTN simultaneous calls at the same time with the SPA962. Any ideas?
On the SPA400 configuration port ID is wrongly configured. You are setting ->
1:5833014, you need to remove the 1:, just set PORT ID 1 equal to 5833014 and so on.
This should help with the mapping.
On the disconnect tone, please ensure you configure the right disconnect tone for SPA400. Information to configure it is available here:
https://supportforums.cisco.com/docs/DOC-9873 (for caller ID, this is working well, so no real need to modify)
For the disconnect tone, please look at this: https://supportforums.cisco.com/message/3093928#3093928
The settings for Colombia should be something like this (please try to confirm this locally).
Tone on fraction = 50 %
High cutoff frecuency = 430 Hz
Low cutoff frecuency = 420 Hz
First Tone Detection Time
On = 500 ms
Off = 500 ms
Repeat Count = 3
2nd Tone Detection Time
On = ? ms (empty)
Off = ? ms (empty)
Repeat Count = ? (empty)
You can certainly do it. Please have a look at:
All you need to do is to setup an individual extension (additional extensions) assigned to new Line keys (2-5), and then perform the DID to extension mapping as described in the above link.