CSA 6.0.2 The agent software failed to compile the configuration sent from the central server

Answered Question
May 25th, 2010
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Have CSA 6.0.2, many not responding workstaitions with similar event:


The agent software failed to compile the configuration sent from the central server:
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(4256): The variable CSIDL_SYSTEMX86 was not declared
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(4550): The variable CSIDL_SYSTEMX86 was not declared
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(4708): The variable ProcessName was not declared
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(4771): The variable ProcessName was not declared
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(5155): parse error
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(5165): parse error
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(5171): parse error
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(5192): parse error
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(5211): parse error
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(5215): parse error
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(5236): parse error
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(5252): parse error
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(5258): parse error
C:\Program Files\Cisco\CSAgent\cfg\agent.rul(5287)

Correct Answer by Scott Fringer about 7 years 1 month ago

You are possibly encountering bug CSCtg78612.  This occurs when the CSA MC is updated from an earlier version of 6.0 to 6.0.2 and managed agents have not yet been upgraded.  You should be able to address the issue by scheduling agent upgrades for the affected hosts.


You can view the full bug details here:


http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtg78612


Scott

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Correct Answer
Scott Fringer Wed, 05/26/2010 - 03:52
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  • Cisco Employee,

You are possibly encountering bug CSCtg78612.  This occurs when the CSA MC is updated from an earlier version of 6.0 to 6.0.2 and managed agents have not yet been upgraded.  You should be able to address the issue by scheduling agent upgrades for the affected hosts.


You can view the full bug details here:


http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtg78612


Scott

akorotunov Wed, 05/26/2010 - 04:03
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Biggest problem that systems become unresponsable, so we need to boot workstations in safe mode & reinstall agents manually

Bradley Spencer Fri, 06/04/2010 - 13:46
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If you don't feel like re-installing all of your agents when you run into this bug go through are remove the references to the @systemX86 in your (220) variables.  Should take care of the issue until you can get them upgraded.

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