Unity Connection sends a message

Answered Question
May 26th, 2010
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Hi Everybody,

I am trying to set up CUC to place a call from voice recognition conversation. but it sends directly to called party voicemail without to ring phone.

any suggestion would be appreciated.

Alex

Correct Answer by David Hailey about 6 years 11 months ago

For the user configuration, go to Edit > Transfer Rules > set Transfer Action to (ring) Extension as opposed to Greeting.


Hailey


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Correct Answer
David Hailey Wed, 05/26/2010 - 10:01
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For the user configuration, go to Edit > Transfer Rules > set Transfer Action to (ring) Extension as opposed to Greeting.


Hailey


Please rate helpful posts!

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