The UC500 fax-to-email PDF details how to configure in/outbound faxing using .tcl scripts. I have found the onramp tcl file app_faxmail_onramp.184.108.40.206.tcl at this link http://www.cisco.com/cgi-bin/tablebuild.pl/tclware. The offramp file is supposedly located there as well but when I download the app-faxmail-offramp.220.127.116.11.zip file there are no files within the zip. The document specifically states you need version 18.104.22.168 but it is not available. Is there another location where the file may be?