Uploading prompts as .Zip file.

Answered Question
May 26th, 2010

What is the correct procedure for uploading multiple prompts that have been .zip'ed for UCCX 7.01.


my upload option in prompt management clearly says "Please click the browse button to locate the prompt  or zip file and then click the upload button to upload the file."  however when i try to select my zip, i get "File name does not have a valid extension. Only .wav files can be uploaded".


Obviously i'm doing something wrong, but don't see a lot of helpful tips in the documentation.


ideas?


thanks!


JonM

Correct Answer by jpsweeney77 about 6 years 9 months ago

This is a bug. Upgrade UCCX to the latest service release. Please see this thread for more info...


https://supportforums.cisco.com/message/1050782#1050782

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