We have an application that rings a 7925 for urgent calls. The 7925 has 2 lines, however if line 1 is in use the phoen does not ring (as designed not too). So, what the client wants is to have the incoming call trump the existing call, either boot it or play a continuous tone until answered. Is this possible in CUCM 7.1(3)? Is there any other way to hanlde this?
Can MLPP help with this?
The call coming in on line 2 is important and the standard beep is not enough for them.