Unity 5.x - Exchange 2007 - Windows Server 2008

Jefferson Islan Silva · ‎05-26-2010

Hello my friends,

I'm implementing the Unity 5.x in a server Windows Server 2008 SP1 with Exchange 2007. When I got running the Cisco Install (CUInstall.exe), I select the language and receive the error message:

"Unable to continue setup. An unknown error has occurred.

Exit the setup and try again"

Sometimes I try again and receive other error message:

"The installation is not complete. You should run the this setup procedure again in its entirety."

Somebody else already receive this messagen when implement the Unity Server 5.x

Thank you

David Hailey · ‎05-26-2010

This has been asked often in the forums and is documented in the Unity 5x requirements documentation. Unity 5x does not support Windows 2008 operating system. See the following link:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html#wp471645

You need to back down to Windows 2003 as per the requirements.

Hailey

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Jefferson Islan Silva · ‎05-26-2010

Ok,

Other questions, you known how I can install Unity 5.x and point to other Exchange 2007 in my network? I will install the Unity 5.x in Windows Server 2003 and register on Exchange 2007 that installed in other server.

You know how I can make it?

Thank you

David Hailey · ‎05-26-2010

You need have the Unity server be a member of the same domain as the Exchange 2007 server. When you run the install and set permissions, etc. It will ask you to choose a Partner Server and you do that at that time.

Have you read the Installation Guide for 5x? If not, now is a good time to do so.

Hailey

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Jefferson Islan Silva · ‎05-26-2010

So I don't need install the Exchange 2007 in the same Unity 5.x server, right?

David Hailey · ‎05-26-2010

No, rarely do you see co-resident installs of Unity and Exchange anymore. You just need to make sure that the Exchange 2007 server you partner with has the mail server role installed on it. On the Unity Server, you will still install the Exchange 2003 system management tools (required).

Hailey

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Jefferson Islan Silva · ‎05-26-2010

So, I need install Exchange 2003 system management tools only? Any configuration is required?

David Hailey · ‎05-27-2010

Basic configuration. You need to read the installation guide from top to bottom before you proceed. All of these requirements are highlighted there. I have done a lot of work with Unity and Unity Connection and you will not have a successful install without having read the documentation - particularly the installation guide. I can't say it any better than that.

Find the install guide that matches your scenario - i.e., Exchange w/o Failover, Exchange w/Failover.

Everything you need to know is there.

https://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/correct_ig/5xcuigcrct.html

Hailey

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