I am trying to setup CUC when caller press 1 play a prompt. It seems everytime I want to configure when caller press 1, 2, ... to play a prompt I have to create seperate call handler then nested to the main AA to play that prompt. is there any easier way to play a prompt when caller press 1, 2, ... on the main call handler?
That works if you dial 800, not for caller input. Caller input is just 0 thru 9.
You need a call handler, set the transfer options to yes, ring subscriber at this extension: 800 and the caller input attemp transfer to that CH.
If this helps, please rate