05-27-2010 11:16 AM - edited 03-06-2019 11:18 AM
Yestarday I tried to change the power supply of a Cisco 4500, it had Power Supply 1400 Ac, and I tried to change it to 6000 ac dual input. But when I made the transition, the supervisor Engine failed to satart. the Status led was on red, so the switch could not start. Does someone knows the posible reason for this?
05-27-2010 11:18 AM
Which supervisor are you running ?
Jon
05-27-2010 11:44 AM
Supervisor Engine V
05-27-2010 11:50 AM
Omar
Sorry, what chassis do you have ie. the 4500 or the 4500-E ?
Jon
05-27-2010 11:51 AM
4500-E
05-27-2010 12:15 PM
Final question - which IOS version ?
Jon
05-27-2010 01:28 PM
Acutally I don't have the versión, I'm traying to obtain that info, we didn't have access to the console. We were just responsable to put the Power Supply on the chasis, do you think is a Version Problem?
05-27-2010 01:33 PM
Omar
do you think is a Version Problem?
Could be. You need a minimum of 12.2(52)SG to run this power supply, see table 9 in the attached doc -
Jon
05-27-2010 01:48 PM
Thank You I will have the verision and if it is not the version we will update the switch...
05-31-2010 11:13 AM
Jon,
Thank you for your help.
The problem was the IOS Version on the Switch, we already solved the problem.
Thanks
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