VSMS/VSOM "There are no Encoders supporting Events"

Unanswered Question
May 28th, 2010

Hi guys,

i got this error message: "There are no Encoders supporting Events" when I tried to add an event based on motion detection. Also the window status in the Motion Config tab is Inactive. I use VSMS/VSOM 6.2/4.2 and cisco 2520 IP Dome cameras. I couldn't find anything related to this issue.

Everything is working fine unless this thing.


Thanks a lot.

I have this problem too.
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Cristian Iconaru Tue, 06/08/2010 - 02:46

yes, it's already configured (it is mandatory). otherwise you can't configure motion detection at all.

Thanks.

Cristian Iconaru Tue, 06/08/2010 - 04:22

I have also updated the system to VSMS/VSOM 6.2.1/4.2.1 but still got the same error.

Thanks.

bcc.technik.ip Tue, 06/08/2010 - 04:51

can you update at least one cam to the newest firmware 2.1.4 and reintegrate it into vsom (after deleting it)... your firmware is from release rate: 28/Aug/2009

just a try, i dont't know if it helps

Cristian Iconaru Tue, 06/08/2010 - 05:32

i tried with 2.1.4 (with both 6.2.0/4.2.0 and 6.2.1/4.2.1) and it failed again. it's a strange thing.

Thanks.

bcc.technik.ip Wed, 06/09/2010 - 00:59

I only use 4500 series cams so i only can guess...

Are there differences if you configure a mpeg4 feed for motiondetection or a mjpeg feed ?

bcc.technik.ip Wed, 06/09/2010 - 03:29

What about the installed driver package within the management console?

I use dp_cisco 1.5-06....

bcc.technik.ip Tue, 06/08/2010 - 02:31

Have you checked the enable motion detection box within your feedconfig?

Without configuring at least one feed for motion detection you can't configure motion detection based events...

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