Cisco Expert Vlogs beta program has been launched.

Answered Question
May 28th, 2010
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Hello Community, we have just launched the CSC Expert Vlogs beta program. The intent is to have experts from Cisco provide their perspectives about the community and share their technical knowledge in video blog format. We plan on releasing video blogs on a periodic basis. We would like to get your feedback and thoughts about the topics you would like to see and the way in which the videos are presented at https://supportforums.cisco.com/community/netpro/ask-the-expert/vlogs. Thank you for your time in providing this feedback.

CSC Team

Correct Answer by Rob Huffman about 6 years 10 months ago

Hi Monica,


This is great news for sure!


To be able to get "first-hand" information, tips and thoughts

and "straight talk" from Cisco knowledge experts will be an invaluable addition

to the CSC. As I said in my first post, it is so good to see

the Community getting better and better all the time


The fact that the CSC Team is always looking at ways to improve

the Community means a great deal to those of us who participate

here! Keep up the good work!


Cheers!

Rob



Please support CSC Helps Haiti


https://supportforums.cisco.com/docs/DOC-8895


https://supportforums.cisco.com/docs/DOC-8727

Correct Answer by Rob Huffman about 6 years 11 months ago

Hi Monica/CSC Team,


I must say that this looks like a fantastic idea


The use of Vlogs will truly put the "Human" in the Human Network

so to speak. I think that the one of the key concepts that is paramount

to this initiative being a success is that contributors/Vloggers be free to

comment honestly on all levels. This must not be a Cisco "Marketing"

community endeavor but a true "Support" community endeavor. The need

for straight talk about products, bugs, issues, likes, dislikes, problems,

design, work-arounds, common mistakes, successes and failures must

be freely disseminated. This is a great opportunity to open up a frank discussion

on all things "Cisco", but it will fail if it is used as simply another marketing

tool rather than an honest "insider" look at supporting Cisco products. The fact

that great Engineers like Joe and Carlos are willing to participate and share

their time trying to help the community is wonderful!!! Please don't handcuff them

by making them "spin" the corporate line, let them loose without borders and the

CSC Expert Vlogs program will become an incredibly valuable addition to our

CSC community



Cheers!


And thanks for continuing to make the CSC better and better all the time!


Rob

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Correct Answer
Rob Huffman Sat, 05/29/2010 - 09:01
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Hi Monica/CSC Team,


I must say that this looks like a fantastic idea


The use of Vlogs will truly put the "Human" in the Human Network

so to speak. I think that the one of the key concepts that is paramount

to this initiative being a success is that contributors/Vloggers be free to

comment honestly on all levels. This must not be a Cisco "Marketing"

community endeavor but a true "Support" community endeavor. The need

for straight talk about products, bugs, issues, likes, dislikes, problems,

design, work-arounds, common mistakes, successes and failures must

be freely disseminated. This is a great opportunity to open up a frank discussion

on all things "Cisco", but it will fail if it is used as simply another marketing

tool rather than an honest "insider" look at supporting Cisco products. The fact

that great Engineers like Joe and Carlos are willing to participate and share

their time trying to help the community is wonderful!!! Please don't handcuff them

by making them "spin" the corporate line, let them loose without borders and the

CSC Expert Vlogs program will become an incredibly valuable addition to our

CSC community



Cheers!


And thanks for continuing to make the CSC better and better all the time!


Rob

Monica Lluis Wed, 06/02/2010 - 12:11
User Badges:
  • Cisco Employee,

Rob,

Thank you for your thoughtful comment about the CSC Expert Vlogs Program. What you've just mentioned is the very intend of this progra; that is, to be support focused. I agree with you on all that you said. We are very excited to allow Cisco experts discuss in a free way things that can help this community with their troubleshooting and configuration questions about Cisco products and technologies, as well as talk about what is in their minds, all in a more "human" way.

Thank you for taking the time to reply.

Kind Regards,

Monica Lluis

CSC Community Mgr.

CCIE

Correct Answer
Rob Huffman Fri, 06/04/2010 - 05:37
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Monica,


This is great news for sure!


To be able to get "first-hand" information, tips and thoughts

and "straight talk" from Cisco knowledge experts will be an invaluable addition

to the CSC. As I said in my first post, it is so good to see

the Community getting better and better all the time


The fact that the CSC Team is always looking at ways to improve

the Community means a great deal to those of us who participate

here! Keep up the good work!


Cheers!

Rob



Please support CSC Helps Haiti


https://supportforums.cisco.com/docs/DOC-8895


https://supportforums.cisco.com/docs/DOC-8727

Monica Lluis Fri, 06/04/2010 - 07:33
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  • Cisco Employee,

Rob,

Thanks again for your comments. It is great to have members like you in this community. We'll do our best effort to provide value within this program. If you have any suggestions on topics that our experts can vlog about, they are welcome.


Kindest Regards,

Monica

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