Ok I don't know what I am doing wrong here.
I have 2 IPTA queues in EIM.
Test1 and Test2.
I have an inbound workflow that sends emails to Test 1 no problem.
I want to escalate emails that have been in that queue for more than 5 minutes to Test2.
I created an alarm workflow that polls Test2 every 15 seconds. The next node is an alarm that check for Activity.AgeMinutes.>=5 and a filter that says QueueName = Test1
For the life of me I can't get this to work. It's like the Alarm Workflow is not even running. I checked the logs and all of the services and there are no error message. What is funny is I can set the logging to debug and the log file for alarm rules still shows nothing.