Catalyst 3560 Problems

Unanswered Question
May 31st, 2010
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Hi Every body.


I have a Cisco Catalyst 3560 and it has a power suply crash. It was fixed and now it has another problem: When I turn on the switch, it's appear with this message:


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POST: PortASIC CAM Subsystem Tests : Begin

ram_access_test Failed. ASIC: 0, offset: 98809, (wr, rd) = (0x00000000, 0x00020000)

Extended SSRAM Test Failed

POST: POST Failed

POST: PortASIC CAM Subsystem Tests : End, Status Failed

POST: CAM test failed

POST Failed: disabling stack links and shutting down SDP

driver class subsystem initialization failed

After that, it's rebooted itself every time.


Someone can tell me if this problem has solution?


Thanks a lot.


Francisco Velasco.

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Reza Sharifi Mon, 05/31/2010 - 07:31
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Hi Francisco,


Seems like hardware issue, possible bad DRAM (memory). If you have a service contract with Cisco open a TAC case to RMA it.


HTH

Reza

fvelasco_rojas Mon, 05/31/2010 - 08:14
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Ops Mr. Sharifi. t the begining I was thinking in that, but I was waiting for the expert's opinion, in fact, I had a little hope.


I appreciate your help.


Thans a lot.


Francisco Velasco

rahurao Mon, 05/31/2010 - 07:37
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Hi Rojas,



I checked the error message and found that it indicates a hardware failure in the POST testing.


Please go ahead and get the switch repalced it may be due to the power supply failure whjich hva caused the failure.



I hope it helps!!


Rahul

fvelasco_rojas Mon, 05/31/2010 - 08:29
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Ops Rahul, bad news.


At  the begining I was thinking in that, but I was waiting for the expert's  opinion, in fact, I had a little hope.


I appreciate your help.


Thans a lot.


Francisco  Velasco

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