05-31-2010 07:00 AM - edited 03-06-2019 11:21 AM
Hi Every body.
I have a Cisco Catalyst 3560 and it has a power suply crash. It was fixed and now it has another problem: When I turn on the switch, it's appear with this message:
POST: PortASIC CAM Subsystem Tests : Begin
ram_access_test Failed. ASIC: 0, offset: 98809, (wr, rd) = (0x00000000, 0x00020000)
Extended SSRAM Test Failed
POST: POST Failed
POST: PortASIC CAM Subsystem Tests : End, Status Failed
POST: CAM test failed
POST Failed: disabling stack links and shutting down SDP
driver class subsystem initialization failed
After that, it's rebooted itself every time.
Someone can tell me if this problem has solution?
Thanks a lot.
Francisco Velasco.
05-31-2010 07:31 AM
Hi Francisco,
Seems like hardware issue, possible bad DRAM (memory). If you have a service contract with Cisco open a TAC case to RMA it.
HTH
Reza
05-31-2010 08:14 AM
Ops Mr. Sharifi. t the begining I was thinking in that, but I was waiting for the expert's opinion, in fact, I had a little hope.
I appreciate your help.
Thans a lot.
Francisco Velasco
05-31-2010 07:37 AM
Hi Rojas,
I checked the error message and found that it indicates a hardware failure in the POST testing.
Please go ahead and get the switch repalced it may be due to the power supply failure whjich hva caused the failure.
I hope it helps!!
Rahul
05-31-2010 08:29 AM
Ops Rahul, bad news.
At the begining I was thinking in that, but I was waiting for the expert's opinion, in fact, I had a little hope.
I appreciate your help.
Thans a lot.
Francisco Velasco
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