Would like to know if anyone out there is using Globalscape SFTP server for CUCM 7.X backup successfully.
Backups were working successfully with the mention SFTP server until we upgraded the cluster from 6.1.3 to 7.1.3. Backups stopped running straight after the upgrade. I deleted the Backup Device from DRS & tried to add it back in but am now getting the error below & it won't even let me add it as a device again.
"Update failed : Unable to access SFTP server or SFTP server too slow to respond.Please make sure the login credentials and path are correct."
The path & login credentials are verified 100% correct (especially as it was working just before the upgrade & nothing changed on the SFTP server which is successfully running backups for multiple other applications)
I can point CUCM at a server running FreeSSH & it works fine so am gathering its a compatibility issue between Globalscape SFTP & CUCM 7.X - but as our Globalscape support has expired i don't want to renew & then find it still won't work.......so would love to know if anyone out there has this working or come across anything similar
From the packet capture, CUCM was able to set up a SSL connection with Globalscape. So we can rule out the possibility of network issue.
From the packet capture, it looks like it was Globalscape who disconnect the session. I would guess a permission or directory issue.
You may test Globalscope with a 3rd-party SFTP client (such as http://the.earth.li/~sgtatham/putty/latest/x86/psftp.exe).
1) Put psftp.exe in C:\
2) Open a command prompt and go to C:\
3) Type "psftp userid@ip-of-globalscape"
4) Log in with password
5) Try to upload a file. eg. "put test.txt" (assuming you have a test.txt in C:\)