i'm configuring a cluster of 3 CUCM 7.1.3 and i'd like to implement announcements. I started the IP Voice media streaming service on the 2 subscribers and i have got 2 annunciator correclty registered. I read the types of announcements supported by CUCM but i'm still asking 2 questions:
- the announcements are active as soon i activate the IP Voice media streaming service, but how can i configure them ? Only in the "Route Pattern" page in the "block this pattern" drop down menu or in other place also ? The official documentation is not clear about it
- i'd like to choose when activate an announce: for example when a DN calls an unregistered or non-existent DN. It's possible to do that ?
The announcements are active as soon as you enable the IPVMS and get the ANN's registered. You cannot configure/modify the actual annunciator prompts in the appliance model versions of CUCM. You can cause an annunciator message to be played using a Route Pattern (in the way you suggest) or by using a translation pattern (in a similar fashion). The unallocated/unassigned message is "automatically" available for stations registered to your CUCM. Meaning, you don't need to configure it. Well, aside from making sure that the annunciator media resource is exposed to the phone/gateway via the media resource group list configuration parameters in your cluster. If you do not place the ANN's in a MRG then you should be fine.