CSS11503 Error in Log, any ideas?

Unanswered Question
Jun 1st, 2010


I have a CSS11503 that is rebooting on a regular basis, in the log it shows the following

MAY 27 22:30:31 2/1 1 SYSSOFT-0: ONDM: Sub-Module in slot/sub-slot 2/1 failed

MAY 27 22:30:34 1/1 107 SYSSOFT-3: ONDM: LifeTick for Sub-Module in slot/sub-slot - 2/1 failed.

MAY 27 22:30:34 1/1 108 SYSSOFT-0: ONDM: Rebooting system: Sub Module LifeTick Failure.

MAY 27 22:30:36 1/1 109 SYSSOFT-0: LOG Print/Send Agent quiting

Is this hardware or software error?

It is booting sg0710504

I have this problem too.
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dpastor Tue, 06/01/2010 - 07:36


What is in slot 2?  Sounds like a possible interface card?

You may want to post a "show chassis"


alanwright1 Tue, 06/01/2010 - 07:43

Hi Dave,

Here you go

L7-2# show chassis

Configuration for CSS11503-AC L0:

Product Name:    CSS11503-AC L0     SW Version:        7.10 Build 504

Serial Number:   JMX1133202V        Base Mac Address:  00-07-0e-58-d4-3b

Slot Number     Module Name         Status

      1         CSS5-SCM-2GE        primary

      2         CSS5-IOM-8FE        primary

      3                             empty slot

      4         CSS503-SM-INT       powered-on

Slot / Port    Name         Status

    1/1        SCM-2GE      online

    1/2        SCM-2GE      online

    2/1        IOM-8FE      online

    2/2        IOM-8FE      online

    2/3        IOM-8FE      online

    2/4        IOM-8FE      online

    2/5        IOM-8FE      online

    2/6        IOM-8FE      online

    2/7        IOM-8FE      online

    2/8        IOM-8FE      online



dpastor Tue, 06/01/2010 - 07:55


It appears that your 8 port FE module may be having a problem. How many interfaces are being used on that module and are they all up?  You could try powering down and physically reseating the module or, if you have a spare,  just replace it.


Gilles Dufour Tue, 06/01/2010 - 08:19


this is often a HW issue.

But there was also bugs fixed in this area.

For example :
CSCtb45641    ONDM Lifetick buffer crash due to run away scripted keepalive taking CPU

You may want to try the latest image first and if problem persist, replace the card in slot 2.



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