Problem uploading a file to a specific website

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Jun 1st, 2010
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Hello everyone,

I'm trying to upload one file, (2.5 MB) to a specific website but I receive an error message saying "Gateway Timeout".

I don't get this message for files that are smaller, for example files that are 300 KB.

I also can upload files larger than this size (2.5 MB) successfully on other sites, like etc ...

When we don't use proxy between the upload goes well. I have to mention that the IP web proxy is behind a Checkpoint Firewall.

I know that only with this information it's not possible to solve the issue but if someone can suggest me some topics how to troubleshoot this problem,

I would be very gratefull.

Thank you and best regards,


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nliebherr Tue, 10/26/2010 - 03:26
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I have the same problem... is there any solution you know?

edadios Tue, 10/26/2010 - 17:44
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What version are you running on the WSA?

Can you attach a sample packet capture for the failing upload. Preferrably one from the client going to the WSA, and one from the WSA going to the server.



nliebherr Thu, 11/18/2010 - 07:19
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Sorry for the (very) late answer!

We are running 6.3.5-015 on our productivity proxies and the http upload of large files fails, independet of the destination.

I've installed 7.0.0 on a test proxy an file upload works fine! So it seems to be a problem of the 6.3 release.

Because we are using a M160 for managing we don't want to upgrade all proxies to 7.0 and will wait for 7.1 which will also be available for the M160 as I read.

Packet capture I cant't deliver, sorry...

But if you have another idea or a release date for 7.1, I will appreciate it!

Thanks in advance,


edadios Thu, 11/18/2010 - 20:18
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Hello Nils,

From your observation, it is a code issue on which caused the problem for you.

It is best to get in touch with your Cisco SE contact for the release dates of 7.1.



nliebherr Thu, 11/18/2010 - 23:08
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Thank you for the answer!

So I will have contact to our SE.

Best regards,



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