I am new to managing the phone system and my boss would like the ability to pickup a call that comes into the main line from his phone. Currently his phone does not ring when an icoming call comes in and he does not want it to. I am using cucmbe to manage the system and 7940 and 7960 phones. Any help would be extremely appreciated.
You can accomplish what you need to do with the Call Pickup feature. Check the following links:
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