NAC Manager HA stop responding

Answered Question
Jun 2nd, 2010
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Hi guys, I have 2 CAM working in failover. 3 times this failover had stopped responding sudenly. I couldn´t managed the device through the GUI o SSH. The two devices not responded. The only way to take the control back was restarting them. They have 4.5 version.


Any that have an idea about this behavior.


Thanks

Gerard

Correct Answer by Faisal Sehbai about 7 years 2 weeks ago

Gerard,


The fix is already out in 4.7 and the latest release that you can download is 4.7.2, so the fix is already out there for you to download and upgrade.


Read he release notes for 4.7.2 carefully! You have to be on the console to do the upgrade to 4.7.2 for your NAC devices.


HTH,

Faisal

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Faisal Sehbai Fri, 06/04/2010 - 13:57
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Gerard,


4.5 and 4.6 were affected by CSCtb68853. See if your logs/symptoms match this bug.


Fix is to go to 4.7.x


HTH,

Faisal

gerardtorin Tue, 06/08/2010 - 14:44
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Hi Faisal, thanks for you answer.


Yes, the symptoms are the same as the bug show.


Do you know how long for the release fixing this issue is?


Thanks

Gerard

Correct Answer
Faisal Sehbai Tue, 06/08/2010 - 16:56
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Gerard,


The fix is already out in 4.7 and the latest release that you can download is 4.7.2, so the fix is already out there for you to download and upgrade.


Read he release notes for 4.7.2 carefully! You have to be on the console to do the upgrade to 4.7.2 for your NAC devices.


HTH,

Faisal

gerardtorin Wed, 06/09/2010 - 10:37
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Thanks Faisal, I couldn't find in the releases notes that this bug was fixed. For that I asked you about it.


It was fixed but not documented?


Regards

Gerard

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