×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

DMM4400G connection issue with DMM

Unanswered Question
Jun 2nd, 2010
User Badges:

Hi,


I have some problems interfacing my DMP4400 to DMM.


I tried to connect my DMM4400G to DMM running in my virtual machine. DMM4400G has username password combination as "username/password" , "admin/Default123". In my DMM I configured the servelet address as my DMM IP address and username password as "admin/Default123". (This is the DMP Web admin login)


Then when discovering my DMM it discoverd the DMP. I can see green indication under my Digital Media Managers in DMM. But after 2-3 minutes time it indicates red cross mark as DMP is down. But I can ping my DMP and can login also. When I went to see Alerts under DMM administration I can see there is a DMPDown message comes from my DMP.


When restarting my DMP it follows the same process. ( indicating DMP is online for 2-3 minutes and show as DMP down)


Please help me regarding this issue. I here attached the screenshots of my DMM.


Thanks


Yasanthie

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Tomas De Leon Wed, 06/02/2010 - 17:43
User Badges:
  • Cisco Employee,

Yasanthie,


What appears to be the issue is the following:


You are running a VMware image of DMS 5.2.


The DMPs in the screenshot are running DMP firmware 5.1 & 5.0.2.



*** The DMPs "MUST" run the same firmware as DMM.  Therefore, your

DMPs need to be upgraded to DMS 5.2


Note:  I can not tell which model of DMPs you are running but if they are

DMP-4305G players, you will need to upgrade the KERNEL firmware first and

the the DMP firmware second.






If this answers your question, Please take time to mark this
discussion answered & rate the response.

Thank You!

T.

Actions

This Discussion