hello we have unity connection 7.1.3 this is our scenario
we have unity connection set up to import users from CUCM. this is our little issue so far
when we have a user assigned to extension 1000 for example, when that user is gone from the company and when we have a new user that is going to replace the former employee, we want the new employee to retrieve the messages stored in ext 1000, (that's easy we just reset the password and have the new user put the password, recordings and greetings) however if we don't delete the former user from unity conneciton > users >user, the new info of the new user won't show up, ie. name, alias, last name. and our dial by name directory wouldn't be accurate.
do you guys know a way to change these settings dynamically without deleting the user, hence voicemail will be there
or if you guys know a way to backup a single voicemail mail box before deleting the user, that'd be great. thank you