TCL script problem

Unanswered Question
Jun 3rd, 2010

Hello,

We are using CUCM7.0  with tcl script to play announcements, PSTN caller calls and dials CUCM extension to reach a IP phone user.

The  problem is if the user dials another outside PSTN number while announcement is being played the outgoing dial-peers are matched and call is completed.

We haved aggregate the last line in this TCL script  and the problem had resolved but now we have other problem, the outgoing calls are not working:

TCL script:

service autoatt flash:its-CISCO.2.0.1.0.tcl
paramspace english language en
param operator 696
paramspace english index 0
param menu-timeout 3
paramspace english prefix en
param aa-pilot 6119696
param en flash:
param max-extension-length 3

What can we do to resolve the problem?

I'll appreciate your help.

Regards,

Omar

I have this problem too.
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Paolo Bevilacqua Sat, 06/05/2010 - 16:36

TCL/IVR scripting requires specialized knowledge. You should contact a reputable consultant in the area, incidentally I have extensive exposure to the subject.

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