(From Davin Oishi)
Issue: After installing the hard drive onto the hard drive tray, the tray will not longer fit into the Smart Storage hard disk drive slot.
- Using hard drive tray screws from the legacy NSS2000, NSS3000, NSS4000, or NSS6000 may encounter this issue.
Resolution: Be sure to use the hard drive screws that are supplied with your Smart Storage device. Smart Storage ships with screws for both 3.5" SATA drives and 2.5" SATA drives.