Hard Drive Tray will not fit after attaching hard drive

Unanswered Question
Jun 4th, 2010

(From Davin Oishi)

Issue: After installing the hard  drive onto the hard drive tray, the tray will not longer fit into the  Smart Storage hard disk drive slot.

  • Using hard drive tray  screws from the legacy NSS2000, NSS3000, NSS4000, or NSS6000 may  encounter this issue.

Resolution: Be sure to use the hard drive  screws that are supplied with your Smart Storage device.  Smart Storage  ships with screws for both 3.5" SATA drives and 2.5" SATA drives.

I have this problem too.
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