DMM and VPT from 5.1 to 5.2

Unanswered Question
We have just upgraded DMM and VPT from 5.1 to 5.2 with Show & Share. (DMM 5.2.0.25, SnS 5.2.0.20 )
The DMM and Signage is working okay, but the Show and Share portal is having some issues.
When we go to upload a Video in My Show and Share, you add the description to the Item and browse to the file then we see a sign in problem as we press "save to Draft" or "Prepare to Publish". the error is attached in the screen shot SnS Failed Upload, and SNS SHowing we are logged in.
We have changed the Portal so it is pointing at its self to publish the files locally to rule out our Streaming Media Servers ( Windows media and an Apache Server) but are still getting the same errors.
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.

I. In DMM
==========
1. Go to "AAI - > Network Settings -> Hostname" page.


2. Press "OK".


3. Press "Yes", when asked "Hostname already configured ..
   Continue ???"


II. In Show and Share
=====================
Repeat steps 1, 2 and 3 as described above.


4. Go to "AAI -> Appliance Control -> Pair appliance"
   Pair Show and Share with DMM (Even if it shows that it is already
   paired)


III. In DMM
===========
4. After Show and Share is paired with DMM , go to DMM AAI. Pair DMM
   with Show and Share.


Wait for a couple of minutes and login in DMM and Show and Share.


this workaround worked for us.

Actions

This Discussion

Related Content