User will not show up in Attendant Console

Unanswered Question
Jun 4th, 2010
User Badges:

I have a user that will not show up in AC I have his location set just like the others and his phone associated with his account and his end user account looks ok, I also stopped and started the AC services, I am running CM 6. What can I be missing?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
David Hailey Thu, 06/24/2010 - 07:23
User Badges:
  • Purple, 4500 points or more


Can you verify that the user's Telephone Number is populated?  In addition, make sure the entry does not start with # or ; - entries without a telephone number and/or that contain comment marks (noted above) are ignored.

You've restarted AC so that would cover all the basics and we can try to go from there.


Please rate helpful posts!


This Discussion