4510R supervisor problem

ferhatnferhat · ‎06-07-2010

Hi,

We have this problem; 4510R switch not know standby supervisor.

Mod Redundancy role     Operating mode      Redundancy status
----+-------------------+-------------------+----------------------------------
1   Active Supervisor   SSO                 Active
2   Standby Supervisor SSO                 Disabled

%C4K_REDUNDANCY-2-HANDSHAKE_TIMEOUT_ACTIVE: The handshake messaging between active and standby has not yet started.

Colud you help me please.

Thanks.

krahmani323 · ‎06-07-2010

Hello Ferhat,

According to this link : http://www.cisco.com/en/US/docs/switches/lan/catalyst4500/12.2/37sg/system/messages/emsg.html#wp1869509 you may need to reset the active supervisor :

REDUNDANCY-2

Error Message    C4K_REDUNDANCY-2-HANDSHAKE_TIMEOUT_ACTIVE: The handshake messaging between active and standby has not yet started.

Explanation

The initial handshake message exchange between active and standby supervisor engines has not yet started. Traffic on the active supervisor engine is not affected, but supervisor engine redundancy will not work.

Recommended Action Please schedule a downtime ASAP and reset the active supervisor engine.

Regards.

Karim