2 questions about TSP

Unanswered Question
Jun 7th, 2010
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Hi Buddies,

I'm working on development of IVR system using TSP and CTI ports. I got two questions unresolved for a long time.

1. For CUCM 5.0 and above, TSP only works in English windows. Is there a TSP version can run well in Simplify Chinese environment?

2. Tesing TSP on CCM 4.2 and 4.3, if a off-net OB call is made from 79XX or CTI port to PSTN, TSP can't capture DTMF entries from the PSTN side. But it is pretty good on CUCM 6.0 and 7.0. For all these testing, one same 2811 VG is used. I wonder if this is a bug of CCM, or any parameters should be set?

Do you have any idea about these?

Thanks ahead.


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