Application log files of IP IVR

Unanswered Question
Jun 7th, 2010

Dear All,

We developed a self service demo application using CCX-IP IVR. The call flow works fine, however I want to see the application log (detailed log file - step-by-step execution) for this.

I checked under following directories but application steps are not being captured.

C:\Program Files\wfavvid\log\EMS

C:\Program Files\wfavvid\log\JTAPI

C:\Program Files\wfavvid\log\MADM

C:\Program Files\wfavvid\log\MCVD

C:\Program Files\wfavvid\log\MEDT

C:\Program Files\wfavvid\log\MIVR

C:\Program Files\wfavvid\log\Purge_Sch

C:\Program Files\wfavvid\log\RepLogs

In the CCX administration screen, under (System->Tracing->Cisco Unified CCX Engine->Trace Configuration->Steps) we enabled both Alarm Tracing and Debugging.

Even then application logs are not being captured. Could anyone working on IP IVR advise me how to get detailed application logs?

Many thanks in advance,

Sujin

I have this problem too.
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Sujin Jebakar Mon, 07/12/2010 - 03:00

Dear All,

Application logs are getting logged in the following directory.

C:\Program Files\wfavvid\log\MIVR

Thanks,

Sujin

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