Unique ringtone for specific source callers (or by caller-id)

Unanswered Question
Jun 8th, 2010

Hi team,

A customer of mine wants to connect an analog door intercom as an analog extension on the UC540.

He wants all internal extensions to ring when the door-bell is pressed (easy - analog extension dials to a blast-group) but he wants the extensions to have a different ringtone for the phones when the call arrives from the door-bell rather then a normal call from any other internal extension or an inbound call from the PSTN. Makes sense, because that way people can differentiate between a regular incoming call and someone at the door and react differently.

Please advise if this is possible somehow.


PS - BTW, could this also be taken to a more generic level, meaning, can a user define different ringtones for different callers (internal or external) which today, based on caller-id,  is possible and easily configured on almost any mobile phone in the world. Users expect the same feature when they're in the office.

I have this problem too.
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David Trad Tue, 06/08/2010 - 02:03

Hi Addie,

This is certainly possible, however I am not sure you can do this to a Blast Group, I am certain one of the chaps from the Cisco team can confirm.

However if you attach the Door Intercom to a DN and then you share that DN Or overlay it on everyone's phone, you can then assign a Ring Tone to that specific DN so to speak. But I do not believe this can be done to a Blast Group, if it can that would be pretty cool.

About assigning Ring Tones based on Caller ID, again i do not think this can be done (Happy to stand correct by the Cisco godz). I understand what you are saying about other telco appliances such as mobiles and what not being able to do it, but it is a phone system after all, meant for businesses. Your request is one of the ones I would put in the cool feature bucket, but would not make it into the essential services bucket.



Steven DiStefano Tue, 06/08/2010 - 04:39

Just providing what we can configure with CCA.

Calls from an analog FXS to a blast group will show up on the blast group members with the CLID = whatever you set


Have you considered the Video Monitoring capability of SPA525G with PVC2300?


P.S.  Thank you David!



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