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ICM reporting

dinesh joshi
Level 1
Level 1

‎06-09-2010 12:37 AM - edited ‎03-14-2019 05:51 AM

Hi,

Please help to get some kind of reports from ICM. I am using icm 7.5 with IVR and cucm 6.0.

The specific services uptime which are runing in ICM router,PG and logger. How to take logs for icm component.

Regards

DJ

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geoff
Level 10
Level 10

‎06-09-2010 04:44 AM

On the machine running the Call Router, run "rttest /cust " and call "status" at the prompt. For getting logs, use "dumplog".

For a novice like yourself, you may find using the Cisco Support Tools UI a more user friendly system. Read the guide.

Regards,

Geoff

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